Quality Matters – Introducing Bee Vang

Quality Matters – Introducing Bee Vang

Bee Vang

Certified quality interpreters are the center of our organization. We stand by our commitment to provide best-in-class trained professionals for our clients and believe that our success starts from within our leadership team. Bee Vang has been a medical interpreter for over 24 years. She joined Intelligere as a Talent Acquisition Specialist, responsible for recruiting and selecting qualified and highly skilled interpreters. She has a passion for the interpreting industry, actively seeks out training opportunities to improve the quality of service she provides, and enjoys giving back to the community by helping bridge the gap between providers and patients. The following is an interview with Bee:

Q: Why did you join Intelligere?

Bee: I came on board with Intelligere because of the organization’s commitment to improve the interpreting industry and profession. I appreciate the company’s acknowledgement of interpreters who are committed to making a difference in their own profession. I’m an interpreter myself and see that Intelligere is finding ways to advance interpreter skills by providing training and educational opportunities.

Intelligere is about Quality, Respect, Accountability, Team Work, and Integrity. Intelligere strives for success and that is a team I want to be a part of.

Q: What is your vision for the interpreter profession?

Bee: My vision for the interpreter profession is for it to be considered an integral part of the medical team. For this to happen, our industry needs to provide educational opportunities for all interpreters, allowing them to become well-trained professionals. Interpreters need to take advantage of all training opportunities to demonstrate their commitment to the profession and to be recognized appropriately.

Q: From your perspective, how does a trained, qualified, and certified medial interpreter impact a patient’s healthcare experience?

Bee: As interpreters, we play a big role in the patient’s medical experience. Interpreters should be highly qualified, trained, and the best they can be, just as we would want any interpreter to be if they were interpreting for our loved ones. By providing quality services, we reduce the risk of misdiagnosis and increase the patient’s satisfaction. Interpreters build a bridge between the physician and the patient. That simply cannot be done by just being bilingual.