Services

A Full Suite of Services to Meet Your Language Needs

Accurate communication is key when it comes to discussions with patients and their families about symptoms, diagnosis and treatment. Intelligere™ understands that language barriers cannot compromise healthcare quality. That’s why we provide 24/7 expert healthcare language solutions to support your team as they work with limited English speaking, Deaf, DeafBlind, and Hard-of-Hearing patients and their families.

Onsite interpretation

 Onsite Interpreting

  • Spoken language interpreting services for over 100 languages
  • American Sign Language (ASL) interpreting services
  • Highly trained, professional and certified interpreters
  • Medical and ethical expertise in interpreting for the healthcare environment
  • Focus on providing high quality, culturally-sensitive support
  • Interpreter requests handled 24/7 by trained Intelligere™ staff
  • Special emphasis on filling emergency requests

telephone interpretation

Telephone Interpreting

  • On-demand telephone interpreting for over 200 languages
  • Accessible 24/7 via a toll free number and access code
  • Average connection time of 22 seconds (exceptions may apply for rare languages)
  • Support for hard-to-fill languages and emergency situations
  • Available nationally

Video Remote Service

Video Remote Interpreting (VRI)

  • Video-based interpreting for ASL and 17 spoken languages
  • 24/7 availability for ASL and Spanish
  • A more personal experience when onsite interpreting is not available
  • Support for hard-to-fill languages and emergency situations
  • Available nationally

Document translation

Document Translation

  • All languages available
  • Special expertise in healthcare-related documents, including discharge instructions, patient forms, health pamphlets and more
  • 100% certified translators
  • Delivered via a single point of contact through the entire process
  • Completed within 2-7 business days
  • Same- and next-day rush services also available

French

is the fastest growing global language